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Sony shenanigans (repurposed thread)
 
This thread was originally about PSN being hacked in 2011, but we thought it fitting to make it a general "Oh Sony" thread to contain rants or news about Sony's war on hackers (and hackers' war on Sony).

The original OP is below.


Update 5/31/11: PSN to be back by Friday

IGN said:
Sony said today it will fully restore PlayStation Network and Qriocity services in the Americas, Europe/PAL territories and Asia - excluding Japan, Hong Kong, and South Korea - by the end of this week. Service updates for Japan, Hong Kong, and South Korea will be available at a later date.

Full restoration for PSN includes:

- Full functionality on PlayStation Store

- In-game commerce

- Ability to redeem vouchers and codes

- Full functionality on Music Unlimited powered by Qriocity for PS3, PSP, VAIO and other PCs

- Full functionality on Media Go
"We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love," said Kazuo Hirai, Executive Deputy President, Sony Corporation. "We appreciate the patience and support shown during this time."

End 5/31/11 Update.

Kotaku said:
A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today.

Sony says while personal information was likely stolen they don't believe credit card numbers were and that they hope to have the Playstation Network service back up within a week.

The news comes more than nine days after the intrusion and six days after Sony shut down both the Playstation Network and Qriocity services in reaction to the breach. Sony says they've hired a "recognized security firm" to conduct a complete investigation into what happened and have taken steps to enhance security and strengthen network infrastructure.
"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment of America, wrote on the official Playstation Blog today.

Among the possible information stolen:

Name
Address (city, state, zip)
Country
Email address
Birthdate
PlayStation Network/Qriocity password and login and handle/PSN online ID.
"While there is no evidence at this time that credit card data was taken," writes Seybold, "we cannot rule out the possibility."

"If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," Seybold continues.

Sony is encouraging users to be especially aware of potential phishing scams from people using email, phone calls and mail to try and extract more personal or sensitive information from you. Sony also is strongly recommending that you change you password once you're able to log back into the Playstation Network.

"To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports," Seybold wrote

"We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions."

Sources
Kotaku

IGN

UPDATE
Sony is being sued.

IGN said:
A class action lawsuit was filed against Sony a day after the company publicly admitted that personal information from PlayStation Network was compromised by a security breach. The lawsuit was filed by the Rothken Law Firm today in a California court and alleges Sony "failed to take reasonable care to protect, encrypt, and secure the private and sensitive data."

Yesterday, Sony said it believes an unauthorized person obtained PSN user information, including members' names, addresses, birthdays, and login passwords. The company said there was no evidence that credit card information was stolen, but did not rule out that possibility.

"We brought this lawsuit on behalf of consumers to learn the full extent of Sony PlayStation Network data security practices and the data loss and to seek a remedy for consumers. We are hopeful that Sony will take this opportunity to learn from the network vulnerabilities, provide a remedy to consumers who entrusted their sensitive data to Sony, and lead the way in data security best practices going forward," said Ira P. Rothken an attorney who filed the class action complaint.

"Sony's breach of its customers' trust is staggering. Sony promised its customers that their information would be kept private. One would think that a large multinational corporation like Sony has strong protective measures in place to prevent the unauthorized disclosure of personal information, including credit card information. Apparently, Sony doesn't," commented J.R. Parker, co-counsel in the case.

The lawsuit seeks monetary compensation for the data loss and "loss of use of the Sony PlayStation Network, credit monitoring, and other relief according to proof."

IGN has contacted Sony for comment.

Maybe I'll get $5 bucks out of all of this. Yay me.

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Posted: 04/26/11, 23:37:17  - Edited by 
 on: 03/28/12, 16:56:18
[ Share ]
 
 
And this is why you've never seen me bitching that Nintendo doesn't save my credit card information.


Now that information is compromised. Great.
Posted: 04/26/11, 23:40:57
Probably those Anonymous asshats. I hope they don't decide to buy themselves video games with my credit card in the midst of their people's revolution against Sony.
Posted: 04/26/11, 23:45:31  - Edited by 
 on: 04/26/11, 23:45:41
Damn. I guess in a way I'm glad I don't have a PS3 yet.

Anonymous has said that they are not behind this, although I wouldn't rule out the possibility of one of their "agents" going rogue, or maybe even some criminals looking at what Anonymous did when they did attack Sony to steal personal information.
Posted: 04/26/11, 23:49:03
Holy...that really sucks. This is the only time I'm glad to not have a PS3.
Posted: 04/26/11, 23:49:51
lovely, i frequent my ps3 a lot. I have been doing a lot of Gran Turismo online play as well as BFBC2 lately. I spend a good bit of money on PSN downloads, movies, and psone classics. I will keep checking my bank account to see if anything shows up missing from my account..

I am just upset that Sony let things get this crazy. Really goes to show how pathetic some hackers are for ruining things for everyone.
Posted: 04/26/11, 23:53:13
I can't believe PSN has been down for 6 days in a row, with no solution in sight.

Could it have happened at a worse time? Mortal Kombat, Portal 2 (w/ Steam integration) and SOCOM 4 all released last week. No one is able to play online.

Wowzers.
Posted: 04/26/11, 23:59:34  - Edited by 
 on: 04/27/11, 00:00:46
Brick said:
Damn. I guess in a way I'm glad I don't have a PS3 yet.

Anonymous has said that they are not behind this, although I wouldn't rule out the possibility of one of their "agents" going rogue, or maybe even some criminals looking at what Anonymous did when they did attack Sony to steal personal information.

Or it could be Anonymous.
Posted: 04/27/11, 00:01:04
Well that fucking sucks.
Posted: 04/27/11, 00:01:49
@sirmastersephiroth

Didn't Anonymous publicly apologize to PSN users for their first attack? They wanted to find another way to show their abilities without screwing with regular users. Hmm, even so, the whole group doesn't have to be on the same page. This really sucks.
Posted: 04/27/11, 00:05:49
Damn. I've been checking my credit card the past couple days and haven't noticed any strange activity.
Posted: 04/27/11, 00:09:57
Yeah, Iwata looks like a prophet now. A lazy prophet.

Someone should prosecute Anonymous! This is just between us inter-buds, but I have a hot tip on the name of the group's leader: John Doe.

@Zero
That would be better than charging 20 copies of McAfee like the bastard who stole my identity did.

I don't approve of anti-virus programs!!
Posted: 04/27/11, 00:10:16  - Edited by 
 on: 04/27/11, 00:13:16
i was also hearing from podcasts that netflix still works on ps3; this is wrong! I am unable to watch netflix because it constantly asks me to sign in to the PSN. Looks like I have to watch Toy Story 3 in SD on my Wii.... Maybe I will do some money races in gran turismo or something... I really wish the 3ds' online was established now, I need something to play download titles from because my ps3 is out of commission until further notice....
Posted: 04/27/11, 00:11:53
@Abdooooo Sure they apologized. Just like Mel Gibson and Lindsay Lohan before they went back to their old ways.
Posted: 04/27/11, 00:13:51
Mel Gibson, Lindsey Lohan, and Charlie Sheen should do a movie together.
Posted: 04/27/11, 00:19:08
Ouch...

That's huge...
Posted: 04/27/11, 00:26:02
Guillaume said:
And this is why you've never seen me bitching that Nintendo doesn't save my credit card information.


Now that information is compromised. Great.
Truth.
Posted: 04/27/11, 00:32:03
Well that sucks for a lot of people. Sony really better do something major to make up for this nightmare.
Posted: 04/27/11, 00:34:40
@-JKR-
Well, they could always tap those rootkits they put into their software to see if they get any pings. ;)
Posted: 04/27/11, 00:38:59
I've never seen a situation like this. I honestly don't know what is going to happen from here.
Posted: 04/27/11, 00:48:52
Posted: 04/27/11, 00:55:08
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